Course Overview

Train business and IT teams to build, customize, and publish conversational AI copilots using Microsoft Copilot Studio.

Course Methodology

1. Create and configure copilots using visual tools
2. Design topics, triggers, and conversation flows
3. Integrate with Power Platform and Microsoft 365
4. Simulate enterprise use cases (e.g. HR bot, IT support)
5. Monitor performance and user feedback

Audience

Enterprise business units, IT admins, and Power Platform users.

Competencies

1. Copilot customization
2. Low-code bot development
3. Data integration with Microsoft tools
4. Deployment and analytics

Tool Features

1. Visual topic editor
2. Microsoft 365 integration
3. Multi-turn conversation design
4. Analytics and feedback loops