Course Overview

Train developers and product teams to build conversational interfaces using Google Dialogflow.

Course Methodology

1. Create intents, entities, and contexts in Dialogflow
2. Design chatbot conversation flows
3. Integrate with voice and text channels (e.g., Google Assistant)
4. Simulate FAQ bots or support bots
5. Deploy and test interactions using console tools

Audience

Developers, UX teams, and conversational designers.

Competencies

1. Intent classification
2. Context-aware dialogue
3. Multichannel bot integration
4. Fulfillment with webhooks

Tool Features

1. Natural language understanding (NLU)
2. Multilingual support
3. Webhook integration
4. Dialog simulation tools