Course Overview

Participants will improve their email productivity by using Outlook Copilot to draft, summarize, and organize messages. The course emphasizes clear communication, email tone adjustment, and inbox management.

Course Methodology

1. Demonstrate Copilot’s drafting and summarization tools
2. Prioritize emails and suggest replies
3. Create intelligent calendar summaries
4. Run a team simulation of daily email flows
5. Practice using contextual AI to handle inbox overload

Audience

Suitable for anyone with a high volume of communication—managers, executives, sales teams, and admins.

Competencies

1. Smart email drafting
2. Inbox prioritization
3. Calendar optimization
4. AI-suggested responses

Tool Features

1.  Quickly summarizes long email threads for efficient reading.
2.  Composes emails based on short prompts and adjusts tone, length, and clarity
3.  Provides context-aware replies during email composition.
4.  Summarizes meeting invites and generates follow-up emails with action points.
5.  Surfaces relevant documents, people, and past emails related to the current thread.